Diabetic patients trust their continuous glucose monitors to provide critical alerts when blood sugar levels become dangerously high or low. However, the Dexcom G6 monitoring system has reportedly failed many patients by remaining silent during life-threatening glucose events and leading to severe medical emergencies, hospitalizations, and lasting injuries.
At Brent Adams & Associates, our North Carolina glucose monitor lawsuit attorneys are investigating these devastating failures and fighting for victims throughout our state. When medical device manufacturers release products with dangerous defects, they must be held accountable for the harm they cause. If you or a loved one experienced serious medical complications because a Dexcom G6 failed to alert you to dangerous glucose levels, you may be entitled to significant compensation. Take our instant case evaluation to determine if you qualify.
What Is the Dexcom G6 and Why Is It Dangerous?
The Dexcom G6 Continuous Glucose Monitoring System consists of a small sensor inserted under the skin, a transmitter attached to the sensor, and a display device, either a dedicated receiver or compatible smartphone. The system is designed to measure glucose levels every five minutes and alert users when readings fall below or rise above preset thresholds, which is a crucial safety feature for diabetic patients who may not otherwise recognize dangerous blood sugar fluctuations.
What makes this device potentially dangerous is its reported failure to provide these life-saving alerts. Users across North Carolina and nationwide have experienced situations where their Dexcom G6 systems failed to sound alarms despite glucose levels reaching critically dangerous levels. Without these warnings, patients may experience severe hypoglycemia leading to confusion, seizures, unconsciousness, or even coma. Similarly, when hyperglycemia alerts fail, patients can develop diabetic ketoacidosis, a potentially fatal condition requiring emergency medical treatment.
The FDA has recognized these serious issues. In 2019, the agency issued a Class I recall—their most serious recall classification—for certain Dexcom G6 receivers due to alarm failures. According to the FDA, these failures could “result in serious injury or death.” Despite this recall, problems have persisted, with patients continuing to report critical alert failures.
Recent research in the Journal of Diabetes Technology & Therapeutics emphasizes that reliable alerts are essential for CGM effectiveness, particularly overnight when patients cannot feel symptoms. When these devices fail silently, the consequences can be catastrophic, especially for patients who chose the Dexcom G6 specifically for its promised alerting capabilities and reduced need for fingerstick testing.
Legal Basis for Filing a Claim
Dexcom G6 glucose monitor lawsuits are built on well-established legal principles that hold manufacturers accountable for defective medical devices. Our North Carolina glucose monitor attorneys are pursuing several legal theories to help victims receive fair compensation. Understanding these legal foundations helps explain why affected patients have strong cases against the manufacturer.
Manufacturers must ensure their medical devices function safely. When Dexcom G6 monitors fail to alert users of dangerous blood sugar levels—their primary safety function—the company bears responsibility for resulting injuries under strict liability principles.
Evidence suggests the Dexcom G6 contains fundamental design defects affecting its alerting system. These inherent flaws make the device unreasonably dangerous, especially considering reasonable alternative designs could have provided more reliable alerts.
Dexcom promoted their G6 system as providing reliable, life-saving alerts without fingerstick confirmation. This marketing created false confidence in the device’s capabilities, leading patients to rely on a system that failed during critical moments.
The FDA’s Class I recall indicates Dexcom likely violated federal regulations governing medical device safety and reporting requirements. These regulatory violations strengthen claims against the manufacturer and demonstrate the serious nature of the defects.
Who Qualifies to File a Glucose Monitor Lawsuit?
You may qualify to file a Dexcom G6 lawsuit if you or a family member experienced a serious medical emergency because the device failed to alert you to dangerous glucose levels. Our North Carolina glucose monitor lawsuit attorneys are evaluating cases based on specific criteria that strengthen potential claims.
To be eligible, you must have been using a Dexcom G6 Continuous Glucose Monitoring System as prescribed by your healthcare provider. Documentation of your device usage is important, such as prescription records, insurance claims, or medical notes referencing the device.
The most critical qualifying factor is having suffered a significant medical emergency directly linked to the device’s failure to alert. Qualifying situations typically include hospitalization for severe hypoglycemia (dangerously low blood sugar) or diabetic ketoacidosis (a serious complication of high blood sugar). Cases involving seizures, unconsciousness, accidents caused by hypoglycemic symptoms, or permanent injuries are particularly strong candidates for compensation.
Your medical records should establish a clear connection between the device failure and your injury. Emergency room records, hospital admission documents, or physician notes indicating the Dexcom G6 didn’t alert despite dangerous glucose levels provide compelling evidence for your claim.
The timing of your injury is also relevant. North Carolina generally allows three years from the date of injury to file a product liability lawsuit, but this timeline can vary based on specific circumstances. This makes it essential to have your case evaluated promptly to preserve your legal rights.
Patients who suffered the most severe consequences—such as extended hospitalization, permanent impairment, or significant financial losses due to medical expenses and inability to work—may qualify for higher compensation amounts. However, all cases where a clear link exists between device failure and injury deserve consideration.
If you’re uncertain whether your situation meets these criteria, our simple online case evaluation can quickly determine your eligibility for pursuing a Dexcom G6 lawsuit.
Steps to Take if You've Been Harmed by Dexcom G6
If you’ve experienced a medical emergency because your Dexcom G6 glucose monitor failed to alert you about dangerous blood sugar levels, taking prompt action can protect both your health and legal rights. Our North Carolina glucose monitor attorneys recommend these essential steps to strengthen your potential claim and ensure you receive proper medical care.
Seek immediate medical care for any severe glucose-related emergency. Make sure your healthcare providers document that your Dexcom G6 failed to alert you despite dangerous blood sugar levels. This medical documentation creates crucial evidence connecting your injuries to the device failure.
Keep your Dexcom G6 device, transmitter, sensor, packaging, and any related materials. Don’t return these items to the manufacturer or dispose of them, as they contain vital evidence for your case. Take photos of the device and any error messages.
Document everything about the incident, including when you noticed symptoms, what your actual blood sugar level was, whether any alerts sounded, and what medical treatment you required. Include dates, times, and names of medical providers who treated you.
Complete our quick online assessment to determine if you qualify for compensation. Our North Carolina glucose monitor lawyers will review your situation and explain your legal options without any upfront cost or obligation to proceed.
Get Your Instant Case Evaluation
Don’t delay finding out if you qualify for compensation for injuries caused by a defective Dexcom G6 glucose monitor. North Carolina law limits the time you have to file your claim. Our instant case evaluation takes just minutes to complete and can immediately determine if you’re eligible to seek damages for medical